The fulfillment of an order by Bizamz Leather Bags depends on the availability of the product/s ordered from our suppliers. Orders placed on www.bizamzleatherbags.com will be processed within [Insert your actual processing time based on supplier, e.g., 24-48 hours] after payment confirmation. In case the payment is made through a bank transfer, the order will be dispatched as soon as the full amount has been credited to our bank account. Estimated delivery times depend exclusively on the kind of shipment selected by the customer at checkout (if multiple options are provided), on the transit times provided by our designated shipping partners (carriers), and on eventual delays due to customs clearance procedures for orders destined outside the EU. As an estimation, delivery to most countries within the European Union typically takes [Insert your actual estimated shipping time from Italy to Germany/EU based on supplier, e.g., 3-7 business days] from the shipment date. Estimated times for destinations outside the EU may vary depending on the region and carrier; please refer to estimated times provided at checkout.

Upon receipt of the goods, the customer is strongly advised to:

Check that the packaging is intact, not damaged, and that the closing strip or seal does not show signs of alteration or tampering. Check that the number of items or packages reported in the transport document provided by the carrier corresponds to the physical number of packages that were delivered. Upon delivery, immediately unpack the item(s) to check the product(s) for any visible signs of damage that may have occurred during transit. In case of damage occurring during transit: If the customer finds visible damage to the packaging or product(s) upon delivery, or signs of tampering, they should immediately notify the issue to the carrier delivering the shipment, indicating the words "subject to control commodity reserve" (or equivalent language in the local country), and adding a brief description of the damage observed (e.g., "damaged box," "tampered seal"). Subsequently, the customer should report this issue to Bizamz Leather Bags via email, including a detailed description of the damage and pictures of the defect or damage, no later than seven (7) days from the date on which the goods have been confirmed as received. Failure to report transit damage or tampering to us with evidence within this seven-day period may affect our ability to process the claim with the carrier. After this seven-day period, in the absence of reported transit damage, the goods will be considered accepted in good condition regarding transport-related issues.